![]() ![]() ![]() Ensure the Problem Isn't With Your ISPīefore you begin troubleshooting, you must check for any network outages from your internet service provider. Then, click the "Run" button next to Network and Internet.ĭoes your device appear connected to Wi-Fi, but you cannot access the internet? Have you encountered a message like "No Internet Access" This indicates a problem with your router, device settings, or a potential technical issue with your ISP. Go to Settings > System > Troubleshoot > Other Troubleshooters. Run the Network and Internet troubleshooter.Open the Settings app, go to Network and Internet > Wi-Fi, and click "Manage Known Networks." Then, click the "Forget" button. Check if your ISP is experiencing any outages, connect other devices to your Wi-Fi network to determine if the issue lies with your router or modem, and disable any VPN or proxy server. ![]()
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